We're Here to Help

FirePulse is a community-driven Free Fire esports marketplace in Bangladesh. If you have a question, need support, or want to report an issue, please reach out using the contact methods below.

Email Support

For all inquiries, please email us. We usually respond within 24–48 hours.

What You Can Contact Us About

  • Account Support: Login issues, password reset, account deletion requests
  • Profile Help: Player or team profile issues, editing help
  • Content Reports: Report fake profiles, harassment, or policy violations
  • Bug Reports: Report a technical issue on the website
  • Partnership: Sponsorship, collaboration, or media inquiries
  • General Questions: Anything else related to FirePulse

Account Deletion Requests

To delete your FirePulse account, email us from your registered email address with the subject line "Account Deletion Request". We will process your request within 7 business days. For more details, see our Privacy Policy.

Community Channels

You can also connect with the FirePulse community through our official channels:

Before You Contact Us

You may find quick answers in our FAQ page. It covers common questions about accounts, profiles, privacy, and how FirePulse works.

Note: FirePulse is an independent platform and is not officially affiliated with Garena or Free Fire. For in-game issues (Free Fire account, diamonds, bans), please contact Garena support directly.